Legal
Terms & Conditions
Last updated: May 2026
These Terms and Conditions apply to all Relocation Tours experiences and are subject to change at any time. The Terms and Conditions in effect at the time of your departure will apply.
By accessing our website, submitting your information, or booking a tour, you acknowledge and agree to these Terms, as well as our Privacy Policy.
A detailed review of these Terms & Conditions will be conducted during your consultation prior to booking.
1. Pricing & Payment Details
Deposit
To reserve your place on a tour, the following non-refundable deposit is required:
- $1,000 per person for Signature Group Tours
- $2,000 per person for Private Concierge Tours
Travel Credits may not be applied toward deposits.
Final Payment
Once your reservation has been confirmed, a final invoice will be issued.
- Full payment is due 60 days prior to departure
- Reservations made within 30 days of departure require full payment at time of booking
Late Payment
If final payment is not received at least 30 days prior to departure:
- A $200 late fee per person may apply
- Your reservation may be subject to cancellation
Payment Methods
All payments must be made in U.S. Dollars via:
- Wire Transfer
- Visa
- Mastercard
Cash is not accepted.
Pricing
- All prices are listed per person in USD
- Based on double occupancy
- Taxes are included
Guests requesting a private room will incur a Single Supplement, which varies by tour.
There are no refunds or adjustments for late arrival or early departure.
All quotes are valid for 30 days and are subject to change thereafter.
2. Cancellations & Tour Changes
Due to the nature of advance planning and supplier commitments, the following policies apply:
Signature Group Tour Cancellation Policy
| Days Prior to Departure | Cancellation Fee |
|---|---|
| 61+ Days | $500 |
| 60–31 Days | $1,000 |
| 30–0 Days | 100% of Tour Price |
Private Concierge Tour Cancellation Policy
| Days Prior to Departure | Cancellation Fee |
|---|---|
| 61+ Days | $2,000 |
| 60–31 Days | 50% of Tour Price |
| 30–0 Days | 100% of Tour Price |
Private Concierge Tours may be subject to additional terms and conditions as outlined in your final tour proposal.
Travel Credits
Eligible cancellations may be issued as a non-transferable Travel Credit, valid for one year.
Travel Credits:
- Are non-refundable
- Cannot be redeemed for cash
- Become non-refundable once applied to a future tour
Changes – Signature Group Tours
- Subject to availability
- One date change permitted per reservation
- Changes within 61 days incur a $250 per person fee
- Guests are responsible for any price increases or third-party fees
Changes – Private Concierge Tours
Handled case-by-case with a minimum $300 change fee per group, plus any applicable cost increases.
3. Itinerary Changes & Cancellations by Relocation Tours
Relocation Tours reserves the right to modify:
- Dates
- Accommodations
- Activities
If a tour is canceled by Relocation Tours, guests will receive a Travel Credit for the amount paid.
Relocation Tours is not responsible for:
- Flights
- Prepaid hotels
- Other personal travel expenses
4. Travel Protection
We strongly recommend purchasing a Travel Protection Plan to safeguard your investment.
Please note:
- Travel Protection Plans are non-refundable
5. Travel Documents & Services
Travel Requirements
Guests are responsible for obtaining:
- Valid passport
- Required visas
- Any necessary documentation
Failure to obtain proper documentation will result in standard cancellation penalties.
6. Third-Party Services
Relocation Tours may recommend external providers (hotels, transportation, etc.).
We are not responsible for:
- Service failures
- Cancellations
- Issues related to third-party providers
Children on Tour
- Signature Group Tours: 18+ only
- Private Concierge Tours: minors permitted with adult supervision
7. Traveler Responsibilities
After booking, guests must complete a Traveler Profile within 10 days.
By participating, guests agree to:
- Be physically and medically fit for travel
- Respect local laws and customs
- Follow guide instructions and group expectations
- Communicate special requests in advance
- Act responsibly and respectfully toward others
Relocation Tours reserves the right to remove any participant whose behavior negatively impacts the group experience, without refund.
8. Release of Liability
Travel involves inherent risks.
Relocation Tours is not liable for injury, loss, or damage resulting from:
- Physical activity or personal health conditions
- Transportation incidents
- Weather or environmental conditions
- Third-party services
- Civil unrest or unforeseen events
Participation is voluntary and at your own risk.
9. Limitations of Liability
Relocation Tours is not responsible for:
- Expenses not included in the tour
- Lost or damaged personal belongings
- Delays or disruptions beyond our control
10. Photography & Media Release
By participating in a tour, guests grant Relocation Tours permission to:
- Capture photos and video
- Use media for promotional purposes
No compensation will be provided.
11. Miscellaneous
While every effort is made to ensure accuracy, Relocation Tours is not responsible for typographical errors.
We strive to accommodate dietary restrictions and allergies, but cannot guarantee all needs will be met.
These Terms & Conditions are designed to ensure a seamless and elevated experience for all guests. A full walkthrough of these terms will be provided during your consultation prior to booking.